General Sales Conditions
1. By placing an order on the online store www.outletdelbikini.com, the Customer declares to have read all the information provided to him during the purchasing process, and fully accepts the general and payment conditions transcribed below.
2. Any right of the Customer to compensation for damages or indemnity, as well as any contractual or extra-contractual liability for direct or indirect damages to persons and/or property caused by the non-acceptance, even partial, of an order, is excluded.
In case of unexpected unavailability of the goods and non-acceptance of the order, no charge will be made to the Customer.
Purchasing Methods
3. The correct receipt of the order is confirmed by the system through an email response, sent to the email address communicated by the Customer. This confirmation message will contain the Date and Time of the order, an "Order Number," and a "Customer Code," to be used in any further communication with the e-commerce system.
4. It is the responsibility of the Customer to register with correct data and keep such data updated using the login credentials.
Payment Methods
5. PayPal / Credit Card / Bank Transfer / Cash on Delivery / Scalapay 3 installments
The purchase of goods is possible with payment methods such as PayPal, Credit Card, Bank Transfer, or Cash on Delivery.
The transaction with Credit Card occurs through the electronic system of the portal using the secure server of PayPal. At no time during the purchasing process is the electronic system of the portal www.outletdelbikini.com or any staff member able to know the credit card number of the Customer, which is provided by the Customer to the Secure Server of the Credit Institute over a protected and encrypted internet connection according to current market standards for online payments.
"If you buy with Scalapay, you receive your order immediately and pay in the number of installments you have chosen. Note that the installments will be transferred to Incremento SPV S.r.l., related parties, and their assignees, and you authorize such transfer."
6. Currency
All amounts displayed on www.outletdelbikini.com are expressed in Euros, which is the reference currency.
Delivery Methods and Charges
7. www.outletdelbikini.com may, in some cases, accept orders only with delivery within Italian territory.
8. For each order placed on www.outletdelbikini.com, OUTLETDELBIKINI by Nicola Ferrigno issues an invoice for the shipped material, sending it via email to the order holder, in accordance with art. 14 D.P.R. 445/2000 and DL 52/2004. For the issuance of the invoice, the information provided by the Customer at the time of the order will be considered. No changes to the invoice will be possible after its issuance.
9. Delivery charges are explicitly highlighted at the time of placing the order. Some promotions may offer discounts equal to shipping costs for orders above a certain value determined by the offer itself. The payment for the goods by the Customer will be made using the Credit Card or Bank Transfer method, and the charge on the credit card will be applied by OUTLETDELBIKINI by Nicola Ferrigno, manager of the integrated e-commerce platform. Nothing additional is due from the Customer in addition to the total order amount.
10. The order processing times are 48 hours. No responsibility can be attributed to www.outletdelbikini.com in case of delay in the delivery of the ordered items by the couriers.
11. At the time of delivery of the goods by the courier, the Customer is required to check:
- that the number of packages delivered corresponds to what is indicated on the transport document;
- that the packaging is intact, not damaged, wet, or otherwise altered, including the closure materials (adhesive tape or metal straps).
Any damage to the packaging and/or the product or the discrepancy in the number of packages or indications must be immediately contested by adding a WRITTEN CONTROL RESERVE to the courier's delivery proof. Once the courier's document is signed, the Customer cannot make any claims regarding the external characteristics of what has been delivered.
Any problems regarding the physical integrity, correspondence, or completeness of the products received must be reported within 7 days of delivery, according to the procedures outlined in this document.
12. In the event of non-collection within 5 working days of the material being held in stock at the courier's warehouses due to repeated inability to deliver to the address indicated by the Customer at the time of the order, the order will be automatically canceled.
Right of Withdrawal
13. Pursuant to art. 5 DL 185/1999, if the customer is a consumer, they have the right to withdraw from the purchase contract for any reason, without the need to provide explanations and without any penalty, subject to what is indicated in the following point 15.
14. To exercise this right, the customer must send a communication to OUTLETDELBIKINI to this effect within 10 working days from the date of receipt of the goods. This communication must be sent by registered letter with acknowledgment of receipt to
OUTLETDELBIKINI by Nicola Ferrigno
via Visitazione, 21, 80054
Gragnano (NA)
or by telegram or fax sent always within the aforementioned 10-day period and followed by a confirmation by registered letter with acknowledgment of receipt, sent STRICTLY within 48 hours thereafter. Once the aforementioned withdrawal communication is received, the staff will promptly communicate to the customer the instructions on how to return the goods, which must be sent to the aforementioned address within 10 days of authorization.
15. The right of withdrawal is subject to the following conditions:
- the right applies to the purchased product in its entirety; it is not possible to exercise withdrawal only on part of the purchased product;
- the purchased good must be intact and returned in its original packaging, complete in all its parts (including packaging and any documentation and accessory equipment); to prevent damage to the original packaging, we recommend, whenever possible, to insert it in a second box; in all cases, the affixing of labels or adhesive tapes directly on the original packaging of the product must be avoided;
- by law, the shipping costs for the return of the good are borne by the customer;
- the shipment, up to the certificate of receipt in our warehouse, is under the complete responsibility of the customer;
- in case of damage to the good during transport, the staff will notify the customer of the incident (within 5 working days of receipt of the good in our warehouses), to allow them to promptly report the damage to the courier chosen by them and obtain a refund of the value of the good (if insured); in this eventuality, the product will be made available to the customer for its return, simultaneously canceling the withdrawal request;
16. Subject to any restoration costs for damages assessed to the original packaging, www.outletdelbikini.com will refund the entire amount already paid by the customer, net of the shipping costs incurred, within 30 days of the return of the goods, through a reversal procedure of the amount debited to the Credit Card or by Bank Transfer. In the latter case, it is the customer's responsibility to promptly provide the bank details for the refund (IBAN Code of the invoice holder).
17. The right of withdrawal is totally forfeited due to the lack of the essential condition of integrity of the good (packaging and/or its content), in cases where it is found:
- the absence of the external packaging and/or the original internal packaging;
- the absence of integral elements of the product;
- damage to the product due to causes other than its transport.
In the event of forfeiture of the right of withdrawal, www.outletdelbikini.com will arrange for the purchased good to be returned to the sender, charging them for the shipping costs.
19. Any complaints must be addressed to OUTLETDELBIKINI by Nicola Ferrigno via Visitazione, 21 80054 Gragnano (NA).
Applicable Law
20. The sales contract between the Customer and OUTLETDELBIKINI by Nicola Ferrigno is considered concluded in Italy and governed by Italian Law. For the resolution of civil and criminal disputes arising from the conclusion of this distance selling contract, if the Customer is a consumer, the territorial jurisdiction is that of the reference court of their municipality of residence; in all other cases, the territorial jurisdiction is exclusively that of the Court of T.annunziata.